Customer Support
Do you need support with your banking services? Access Self-help information below.
Quick Reference Guides
- PaySecure App - Update Personal Internet Banking Password
Monday June 5th, 2023 - Internet Banking - Add Payment Details to your Customer Statements
Thursday May 11th, 2023 - Retail Branch Details
Thursday May 4th, 2023 - Internet Banking | EasiPay TopUp
Tuesday May 2nd, 2023 - Internet Banking - International Transfers to Existing Payee
Tuesday May 2nd, 2023 - Internet Banking - Add Payee (Internal, Domestic, International)
Tuesday May 2nd, 2023 - Internet Banking - Domestic Transfers to Existing Payee
Tuesday May 2nd, 2023
Frequently Asked Questions
- New Customer Statement Format
Wednesday May 10th, 2023 - BSP Internet Banking
Tuesday May 2nd, 2023 - BSP PNG App
Monday January 16th, 2023 - BSP Cards and Accounts
Tuesday April 25th 2023
Brochures
- BSP PNG App Brochure
Sunday April 9th, 2023 - BSP Internet Banking Brochure
Tuesday May 2nd, 2023 - BSP PNG PaySecure App Brochure
Sunday April 9th, 2023
Business Banking
- Cheque Deposit Statement Narrations
Friday June 2nd, 2023 - Fact Sheet - Clearing Your Browser History
Tuesday May 30th, 2023 - Fact Sheet - Alerts For Pending Approvals
Tuesday May 16th, 2023 - Online Business Banking Brochure
Sunday May 14th, 2023 - Fact Sheet - Merchant Statements
Friday May 12th, 2023 - Fact Sheet - KunduPei File Specification Requirements
Thursday May 4th, 2023 - Quick Reference Guides - Accounts
Tuesday April 4th, 2023 - Quick Reference Guides - Dashboards
Tuesday April 4th, 2023 - Quick Reference Guides - Statements
Tuesday April 4th, 2023 - Quick Reference Guides - File Upload
Tuesday April 4th, 2023 - Quick Reference Guides - Corporate Group Management
Monday February 21st, 2022