Customer Support
Do you need support with your banking services? Access Self-help information below.
Quick Reference Guides
- Internet Banking – Register for BSP Internet Banking
Tuesday September 5th, 2023 - Internet Banking – View and Edit a Payee
Tuesday September 5th, 2023 - Internet Banking – Delete a Payee
Tuesday September 5th, 2023 - Internet Banking – View and Edit a Biller
Tuesday September 5th, 2023 - Internet Banking – Add a Biller
Tuesday September 5th, 2023 - Internet Banking – Delete a Biller
Tuesday September 5th, 2023 - Internet Banking – View your Mobile Meter Payment TopUp History
Tuesday September 5th, 2023 - Internet Banking – View Your Mobile Merchant Payment History
Tuesday September 5th, 2023 - Internet Banking – View a history of transfers made to other BSP Accounts
Tuesday September 5th, 2023 - Internet Banking – View Upcoming Payments
Tuesday September 5th, 2023 - Internet Banking – View a history of transfers made between your accounts
Tuesday September 5th, 2023 - Internet Banking – Transfer funds to a BSP account in real-time
Tuesday September 5th, 2023 - Internet Banking – Schedule Repeat Transfers to Existing BSP Accounts
Tuesday September 5th, 2023 - Internet Banking – Make a Mobile TopUp Payment
Tuesday September 5th, 2023 - Internet Banking – Make Multiple Transfers
Tuesday September 5th, 2023 - Internet Banking – Add a Biller
Tuesday September 5th, 2023 - Internet Banking – Make a Solar Power Payment
Thursday August 10th, 2023 - Internet Banking – Make an ad hoc (one-off) Solar Power Payment
Thursday August 10th, 2023 - Internet Banking – Add a new Solar Power Payee
Thursday August 10th, 2023 - Internet Banking – View your Solar Power Meter Payment History
Thursday August 10th, 2023 - Internet Banking – Reset Your BSP Internet Banking Username and Password
Thursday August 10th, 2023 - Internet Banking - View, Request and Download Statements
Wednesday August 9th, 2023 - Internet Banking – View, Filter and Download your Transaction History
Wednesday August 9th, 2023 - Internet Banking - View Your School Fee Payment History
Tuesday July 18th, 2023 - Internet Banking - Make a School Fee Payment
Tuesday July 18th, 2023 - Internet Banking - Make a Loan Repayment
Tuesday July 18th, 2023 - Internet Banking - View Your Loan Account Summary
Tuesday July 18th, 2023 - Internet Banking - View Your Loan Repayment Schedule
Tuesday July 18th, 2023 - Internet Banking - View Your Mobile Merchant Payment History
Tuesday July 18th, 2023 - Internet Banking - Make a Mobile Merchant Payment
Tuesday July 18th, 2023 - Internet Banking - View and Download Your Loan Transaction History
Tuesday July 18th, 2023 - Internet Banking - View Your Loan Disbursement Details
Tuesday July 18th, 2023
- Internet Banking – Transfer to other banks within PNG
Thursday July 13th, 2023
- Internet Banking – Internal Transfer to a BSP account
Thursday July 13th, 2023
- PaySecure App - Update Personal Internet Banking Password
Monday June 5th, 2023 - Internet Banking - Add Payment Details to your Customer Statements
Thursday May 11th, 2023 - Retail Branch Details
Thursday May 4th, 2023 - Internet Banking | EasiPay TopUp
Tuesday May 2nd, 2023 - Internet Banking - International Transfers to Existing Payee
Tuesday May 2nd, 2023 - Internet Banking - Add Payee (Internal, Domestic, International)
Tuesday May 2nd, 2023 - Internet Banking - Domestic Transfers to Existing Payee
Tuesday May 2nd, 2023
Frequently Asked Questions
- BSP VISA Debit Card Recovery
Thursday July 27th, 2023 - New Customer Statement Format
Wednesday May 10th, 2023 - BSP Internet Banking
Tuesday May 2nd, 2023 - BSP PNG App
Monday January 16th, 2023 - BSP Cards and Accounts
Tuesday April 25th 2023
Brochures
- BSP PNG App Brochure
Sunday April 9th, 2023 - BSP Internet Banking Brochure
Tuesday May 2nd, 2023 - BSP PNG PaySecure App Brochure
Sunday April 9th, 2023
Business Banking
- Fact Sheet – Cash Deposit Statement Narrations
Thursday July 13th, 2023
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Business Internet Banking – Upload a Bulk Payment File
Thursday July 13th, 2023
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Business Internet Banking – Review an Uploaded Bulk Payment File
Thursday July 13th, 2023
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Business Internet Banking – Download a Statement
Thursday July 13th, 2023
- Fact Sheet - Make Payments using Mobile Banking Merchant Codes
Friday July 7th, 2023
- Business Internet Banking - Add a new Biller
Tuesday June 27th, 2023 - Business Internet Banking - e-Receipts for Makers & Approvers
Tuesday June 27th, 2023 - Quick Reference Guide – Add Payment Descriptions to KunduPei Files
Wednesday June 7th, 2023 - Fact Sheet - Cheque Deposit Statement Narrations
Friday June 2nd, 2023 - Fact Sheet - Clearing Your Browser History
Tuesday May 30th, 2023 - Fact Sheet - Alerts For Pending Approvals
Tuesday May 16th, 2023 - Online Business Banking Brochure
Sunday May 14th, 2023 - Fact Sheet - Merchant Statements
Friday May 12th, 2023 - Fact Sheet - KunduPei File Specification Requirements
Thursday May 4th, 2023 - Quick Reference Guides - Accounts
Tuesday April 4th, 2023 - Quick Reference Guides - Dashboards
Tuesday April 4th, 2023 - Quick Reference Guides - Statements
Tuesday April 4th, 2023 - Quick Reference Guides - File Upload
Tuesday April 4th, 2023 - Quick Reference Guides - Corporate Group Management
Monday February 21st, 2022