Customer Notices
Important notices about our banking services and service availability.
System Availability
- Customer Notice on BSP's Services
Wednesday June 7th, 2023 - Service Update Customer Notice
Monday May 8th, 2023 - ATMs | EFTPoS Intermittent Issue Resolved
Sunday April 30th, 2023 - ATMs | EFTPoS Intermittent
Sunday April 30th, 2023 - Planned System Maintenance complete
Thursday April 20th, 2023 - Planned System Maintenance
Wednesday April 19th, 2023 - Queries to Customer Call Centre
Thursday April 13th, 2023 - All BSP Banking Services are now available
Monday April 10th, 2023 - Planned System Availability
Thursday April 6th, 2023 - Easter weekend Implementation Notice
Wednesday April 26th, 2023 - Planned System Maintenance for Internet & Mobile Banking complete
Wednesday April 26th, 2023 - Planned System Maintenance for Internet & Mobile Banking
Wednesday April 26th, 2023 - Internet Banking Planned Maintenance Complete
Monday April 24th, 2023 - Internet Banking Planned System Maintenance
Sunday April 23th, 2023 - BSP Internet Banking available
Thursday April 11th, 2023 - BSP Internet Banking unavailable
Thursday April 11th, 2023 - Mobile Banking, Internet Banking and BSP Pay unavailable
Sunday April 9th, 2023 - Planned Internet Banking Service unavailability
Sunday April 9th, 2023 - Planned BSP Pay unavailability
Sunday April 9th, 2023
Account Payments
- Delay in Processing Payments update
Sunday April 16th, 2023 - Delay in Processing Payments
Friday April 14th, 2023
Internet Banking, Mobile Banking & BSP Pay
- Internet Banking - Funds Transfer Options
Tuesday May 30th, 2023 - Fact Sheet - Clearing Your Browser History
Tuesday May 30th, 2023 - Beneficiary Details
Thursday May 11th, 2023 - Internet Banking | Forgot Username
Friday May 5th, 2023 - Internet Banking | Forgot Password
Friday May 5th, 2023 - Internet Banking | Interbank Payments
Friday May 5th, 2023 - Personal Internet Banking Login
Tuesday April 18th, 2023 - Internet Banking New Username
Sunday April 9th, 2023 - BSP Internet Banking user Customer Letter
Friday March 10th, 2023
BSP Accounts
- New Customer Statement Format
Thursday May 11th, 2023 - Personal Loan Terms & Conditions
Friday May 5th, 2023 - 10 Digit Account Number for all BSP Accounts
Monday May 11th, 2023 - Account Balance issue update
Sunday April 9th, 2023 - New BSP PNG PaySecure App
Saturday April 8th, 2023 - Customer Balance issues
Sunday April 9th, 2023