BSP Financial Group Limited (BSP) has reopened its flagship Port Moresby Branch, marking a transformative milestone in its commitment to innovation, inclusion, and excellence in banking across PNG and the South Pacific.

Valued at K4 million, the newly upgraded branch is more than a renovation it is a reinvention. Designed with purpose and vision, the Port Moresby Branch symbolises BSP’s strategic direction toward digital transformation, customer empowerment, and sustainable banking practices.

BSP Board Chairman Robert Bradshaw said, this upgraded branch is designed to deliver faster, more efficient service, tailored financial solutions, and greater accessibility for all customer segments.

“This is not just about keeping pace with change it’s about leading it, we are unveiling the bank of the future: a space where technology meets humanity, and where every customer is empowered to bank smarter, faster, and more confidently,” Mr Bradshaw said.

The branch’s transformation reflects BSP’s broader Modernisation for Growth initiative, which is reshaping banking experiences across Papua New Guinea, Fiji, Solomon Islands, Samoa, Tonga, Vanuatu, and the Cook Islands.

The upgraded facility offers enhanced accessibility, tailored financial solutions, and faster, more efficient service for all customer segments, from individuals to SMEs and corporate clients.

Key Features of the New Port Moresby Branch Include:

• Dual Chambers: The Green and Gold chambers cater to different customer segments and transaction types.
• Concierge App: Streamlines queue management and directs customers to appropriate service areas. Offers personalized support for customers needing extra assistance.
• Self-Service Lobby: Equipped with 24/7 Deposit ATMs and machines for quick transactions.
• Education Zone: Interactive screens provide banking tutorials and promote digital literacy.
• Private Meeting Rooms: Designed for confidential consultations and longer engagements.

BSP Group Chief Executive Officer Mark Robinson said the Port Moresby branch marks a significant milestone in our journey toward redefining banking in PNG and the South Pacific.

“This branch isn’t just a place to bank, it’s a space designed to evolve with you, and we’ve reimagined every touchpoint to deliver a seamless, secure, and inclusive customer experience,” Mr Robinson said.

BPNG Assistant Governor Financial System Regulations & Supervision Group – Sabina Deklin  commended BSP’s ongoing commitment to meeting the evolving needs of its customers in a more modern and dynamic environment and reopening its flagship branch a week ahead of PNG celebrating its 50th Independence Anniversary.

“The refurbishment gives this branch a fresh and more contemporary look, with improved facilities sends a strong message about BSP’s determination to deliver an exceptional banking experience, also reaffirming BSP’s commitment in supporting economic activities in the heart of Port Moresby. From its earliest days, BSP has stood with Papua New Guinea through its challenges and opportunities.  BSP plays a pivotal role in our financial system, not only in driving economic activity but also in promoting financial inclusion.”

BSP extends its deepest gratitude to its renovation team, branch staff, and loyal customers for their continued support and trust. The reopening of the Port Moresby Branch is a proud moment in BSP’s journey to redefine banking in PNG and the South Pacific.

Customers are invited to visit the new branch and experience firsthand the enhanced facilities and personalized service that reflect BSP’s commitment to putting people, businesses, and communities first.

We’re here to help