Paying for government services has just become easier, faster, and more secure in PNG on the Department of Finance (DoF) website.
BSP Financial Group Limited (BSP) and DoF has announced the second phase of its digital payment integration—giving Papua New Guineans greater choice, convenience, and security when paying for government services such as police clearances, driving tests, accident reports, firearm licensing, and more online.
Hila Owen, BSP Retail Business Analyst make a transaction online to demonstrate IPG convenience in the DoF customer portal.
The latest enhancement sees BSP’s Internet Payment Gateway (IPG) now integrated into the Department of Finance’s Customer Portal, providing a secure online card payment option in addition to BSP Pay. This means customers can now use their VISA Debit card to pay for selected government services directly from the DoF website, from anywhere, at any time.
Speaking at the announcement, BSP Group General Manager – Retail Bank, Mr Ronesh Dayal, said the enhancement reflects BSP’s ongoing commitment to improving customer experience through digital innovation.
“This next phase expands on what we started in May 2023 with the launch of BSP Pay and the rollout of GoPNG electronic receipts. Now, with BSP IPG integrated, customers can choose to pay with a bank card or through BSP Pay—and get an instant receipt via email or SMS. It’s fast, secure, and eliminates the need to visit physical counters. This is a major step toward a more modern and responsive public service,” Mr Dayal added.
BSP Group General Manager – Retail Bank, Ronesh Dayal.
The first pilot, rolled out with the Royal Papua New Guinea Constabulary (RPNGC) in the National Capital District, allowed users to pay for services such as police clearance certificates, driving tests, accident reports and firearm licenses via the DoF portal. Following its success, the platform is now being progressively extended across the country to include Madang, Morobe, West New Britrain, East New Britain, Oro, West Sepik, Gulf, New Ireland, Manus, Eastern Highlands and Western Highlands provinces.
Secretary of the Department of Finance, Samuel Penias said IPG plays an indispensable role in facilitating seamless, secure and efficient financial transaction. “It acts as a virtual cashier, enabling payments via debit cards and other digital methods. IPG is pivotal in bring convenience and accessibility to both customers and merchants, transforming the way we conduct business. We thank BSP for being a trusted partner in this journey,” Mr Penias added.
Secretary of the Department of Finance, Samuel Penias.
Deputy Secretary of the Department of Finance, Ms. Margaret Tenakanai in welcoming the second-phase rollout said the integration of BSP IPG strengthens our commitment to public service efficiency, transparency and accessibility. “It supports our broader goal of digital transformation in revenue collection, while making it easier for citizens to interact with government services.” she said.
The dual payment offering now available—BSP Pay and BSP IPG—gives users more flexibility while reinforcing the Department’s ability to monitor and account for revenue in real time through electronic receipting and reporting.
BSP Head of Paramount Banking – Bertha Auwi and Secretary of the Department of Finance, Samuel Penias cut a cake celebrating the launch of BSP IPG on DoF Payment website.
The dual payment offering now available—BSP Pay and BSP IPG—gives users more flexibility while reinforcing the Department’s ability to monitor and account for revenue in real time through electronic receipting and reporting.
Mr. Dayal added, “We are proud to support the Department of Finance in delivering a secure, seamless digital experience for Papua New Guineans. This collaboration ensures government services are more accessible, and the payment process more transparent and accountable.”
BSP remains committed to supporting the Government’s digital transformation agenda and looks forward to onboarding more agencies in the months ahead.