FAQ

  • BillPay

    • What is BSP BillPay?

      Answer

      BillPay is an electronic payment scheme accessible through BSP Telephone Banking and BSP Internet Banking. The system enables customers to make payments to their accounts held by Billers with the BillPay Scheme from their designated BSP accounts. Participating organizations registered under the BillPay Scheme are referred to as Billers.

    • How does BSP BillPay work?

      Answer

      When making payments, customers select their BSP account from which the payment will be made and are required to enter the reference number (account number held with the Biller). The BillPay Biller’s account held with BSP is credited automatically and a record of payments, stating the account numbers for payment, will be sent to the Biller the following day for reconciliation purposes.

    • Who can use BSP BillPay?

      Answer

      Businesses or Individuals that have accounts with Registered Billers can use BillPay to pay their bills.

    • Are there any requirements?

      Answer

      You must have an account with a Registered Biller.

    • Are there any fees/charges for BillPay?

      Answer

      Electronic Banking Transaction fees apply.

    • How long does it take for the Biller’s account to be updated?

      Answer

      BillPay Biller’s account is updated immediately.

    • How do we apply for BSP BillPay?

      Answer

      To apply for BSP BillPay visit your nearest BSP Branch and fill out a Telephone Banking, Personal/Business Banking Application form to register or call the BSP Call Centre team on 320 1212 to email the forms.